Shipping Policy

 

FREE SHIPPING WITHIN INDIA

We offer free shipping within India on all our pre-paid orders.

We unfortunately do not have a cash-on-delivery policy.

Please make a proper end to end unboxing video while opening your package to claim any damage or missing article.

 

DISPATCH

It will take up to 5 - 7 business days for the parcel to be dispatched ( delivery within India ). Delivery may take longer during holidays / special occasions / any time to time Govt. restriction.

International shipping - It will be dispatched within 21 working days from the date of ordering.

 

DELIVERY TIMELINE

The transit time usually takes 2 -7 business days after dispatch depending on your location. Please do not accept the package if it’s tampered with.

Please make a proper end to end unboxing video while opening your package to claim any damage or missing article.

 

ORDER TRACKING

As soon as your order leaves the warehouse, you will receive a tracking number/ID via email. Write to us at orders@vanikabirmultiverse.com to help with tracking the order.

 

MINIMUM ORDER VALUE ( MOV )

MOV for order delivery within India - INR 1919/-

MOV for order delivery other than India - INR 10,000/- plus international shipping

 

INTERNATIONAL SHIPPING

 

Note 1:

• International orders have shipping charges of INR 7000/- ( up to 1 KG volumetric weight parcel ).

 

• Please get in touch with orders@vanikabirmultiverse.com for the shipping charges of parcel beyond 1 KG volumetric weight.

 

 Note 2:

• Any custom duties or VAT imposed in the destination country will be borne by the buyer and will be paid directly to the authorities. This is additional of shipping charges.

• Please share your complete delivery address with your phone number and email.

• Your products will be dispatched within 21 days from the date of order.

• If the products are delivered within India, then respective taxes will be applied.

• Any festival holidays coming during the order preparation time will be extra to the processing time.

 

Note 3:

 

• As per the international shipping & trade policies by FedEx, there are two kinds of shipments - Precious Shipment and Regular Cargo.

• Precious Shipment consists of all the precious items like Gold, Silver, Diamond jewellery, Precious & semi-precious crystals & gemstones only.

• Regular Cargo consists of all the Feng Shui items, fabric items, ceramic items, metal items and books only.
• Shipping charge for Precious Shipment is INR 7000/- ( as per actuals if it is beyond INR 7000, the same will be communicated to you for the balance payment. )

• Shipping charge for Regular Cargo Shipment is also INR 7000/- ( as per actuals if it is beyond INR 7000, the same will be communicated to you for the balance payment. )

• If your order contains both category items the 2 separate shipments will be sent and they will attract their respective shipping charges individually and respective custom duties ( if any ) individually.

 

 

Based on the kind of items ordered by the customer, our representatives will get in touch with the customer to let them know if their order will be sent as a single shipment or in two shipments.

Accordingly, the second shipment charges will be asked to pay.