Shipping Policy
FREE SHIPPING
We offer free shipping within India on all our pre-paid orders.
We unfortunately do not have a cash-on-delivery policy.
Please make a video while opening your package to claim any damage or missing article.
DISPATCH
It will take up to 10 business days for the parcel to be dispatched ( delivery within India ). Delivery may take longer during holidays / special occasions / any time to time Govt. restriction.
International shipping - It will be dispatched within 21 working days from the date of ordering.
DELIVERY TIMELINE
It usually takes 5-7 business days after dispatch depending on your location. Please do not accept the package if it’s tampered with.
Please make a video while opening your package to claim any damage or missing article.
ORDER TRACKING
As soon as your order leaves the warehouse, you will receive a tracking number/ID via email. Write to us at orders@vanikabirmultiverse.com to help with tracking the order.
MINIMUM ORDER VALUE ( MOV )
MOV for order delivery within India - INR 1555/-
MOV for order delivery other than India - INR 10,000/- plus international shipping
Note 1:
- International orders have shipping charges of INR 6500/- ( up to 1 KG volumetric weight parcel ).
- please get in touch with orders@vanikabirmultiverse.com for the shipping charges of parcel beyond 1 KG volumetric weight.
- Shipping within India is free.
Note 2:
- Any custom duties or VAT imposed in the destination country will be borne by the buyer.
- Please share your complete delivery address with your phone number and email.
- Your products will be dispatched within 21 days from the date of order.
- If the products are delivered within India, then respective taxes will be applied.
- Any festival holidays coming during the order preparation time will be extra to the processing time.
Note 3:
- As per the international shipping & trade policies by FedEx, there are two kinds of shipments - Precious Shipment and Regular Cargo.
- Precious Shipment consists of all the precious items like Gold, Silver, Diamond jewellery, Precious & semi-precious crystals & gemstones only.
- Regular Cargo consists of all the Feng Shui items, fabric items, ceramic items, metal items and books only.
- Shipping charge for Precious Shipment is INR 6500/-
- Shipping charge for Regular Cargo Shipment is also INR 6500/-