Orders placed during the offer period will be shipped within 3-5 days

FAQs

Light-Coding & Authenticity

1) Why choose Vani Kabir Studio?
Every gemstone is personally Light-Coded by Master Vani Kabir using meditative and intuitive processes. Each piece is energetically prepared to support healing, awareness, and transformation.

2) What is Light-Coding?
Light-Coding is the language of the Universe — energetic symbols and frequencies infused into each product to optimise its vibrational potential. These codes are drawn, written, and infused — never spoken.

3) How authentic are your crystals and products?
Our crystals are ethically sourced and personally Light-Coded. We are committed to purity, integrity, and energetic authenticity.

4) How are these gemstones sourced?
Gemstones are responsibly sourced from reliable mines, ensuring authenticity while respecting environmental and ethical standards.

5) Do inclusions impact effectiveness?
No. Natural inclusions are part of a gemstone’s journey through the Earth and do not reduce effectiveness.

6) Are there any side effects associated with gemstones?
Light-Coded gemstones are designed to be safe and beneficial, with no reported side effects.

Choosing & Wearing Your Crystals

1) Can I wear two or more gemstones at one time?
Yes. You may wear multiple crystals depending on the blockages or intentions you wish to address.

2) How do I select semi-precious and precious stones?
Follow the MIN process for precious stones (Month, Intuition, Number) and the BIC process for semi-precious stones (Blockages, Instinct, Energy, Color).

3) How do I choose the right bracelet for myself?
Type your concern (e.g., Money, Focus, Protection) into the search bar. Read the descriptions and follow your intuition.

5) Can bracelets be worn while smoking, eating non-veg, or during periods?
There are no rigid rules. Wear them as you feel guided.

6) Can one crystal work on multiple issues?
No. Each crystal is selected and empowered for specific qualities and intentions.

7) Can I share my crystals with family or friends?
We recommend keeping your crystals personal, as they align with your unique aura and intentions.

8) What is the difference between Male & Female bracelets?
The difference is size — male bracelets have 19 beads, female bracelets have 18 beads.

9) How do I set an intention in my crystal?
A procedure card is included with every order explaining the intention-setting process.

10) How can I reset my crystal’s intention?
Hold the crystal, focus your energy, gently tap it while affirming your new intention until it feels aligned.

11) In which hand should I wear the bracelet?
There is no specific rule. Wear it on the hand that feels comfortable.

12) Can I wear multiple bracelets for different blockages?
Yes, you may categorise them based on the intentions you wish to address.

13) Is there a specific finger or day associated with gemstones?
This information is provided in each gemstone description on the website.

14) Is there any specific process before wearing gemstones?
No special ritual is required. Only intention setting is necessary.

15) Are gemstones more effective in rings or pendants?
Effectiveness depends on energetic alignment, not the form of jewellery.

16) How soon will I see results?
Typically between 9 days to 9 weeks, depending on alignment and consistent use.

17) Do color, cut, shape, and carat matter?
Energetic resonance is more important than physical attributes.

18) Are gemstones worn according to body weight?
No. Gemstones work on vibrational alignment, not physical mass.

Orders & Website Support

1) Why am I not able to place an order?
This may be due to a temporary technical issue. Please try again after some time.

2) What should I do if a product is out of stock?
High-demand items sell out quickly. You will be notified once restocked.

3) I cannot find a bracelet. Can you share the link?
Please confirm the product name or email us at orders@vanikabirmultiverse.com

4) Can I cancel or change my order?
Contact us immediately after placing the order. Changes may not be possible once shipped.

5) What if I did not receive a confirmation email?
Check your spam folder. If still not found, contact our support team.

Shipping & Delivery

1) When will my product be shipped?
Dispatch within 5–7 business days. International delivery takes 15–21 working days.

2) How can I track my order?
Tracking details are sent via email, SMS, or WhatsApp once dispatched.

3) Which logistics services do you use?
Domestic: Delhivery, Blue Dart, Shree Maruti, Shree Tirupati.
International: FedEx.

4) Are there taxes on international orders?
All customs duties and taxes are borne by the buyer.

Returns & Refunds

1) Do you provide return pick-up services?
Yes, for products damaged during shipping.

2) What if I receive a damaged or missing product?
An unboxing video within 24 hours is mandatory to claim damages.

3) What if I miss recording the unboxing video?
Returns cannot be processed without the video.

4) What if my order was shipped before cancellation?
It will be returned once delivery fails, and refund will be processed after receipt.

5) When are refunds processed?
Within 7 working days after receiving the returned product.

6) What is the international refund timeline?
Up to 15 working days.

7) Can gemstones be exchanged or returned?
Returns are accepted only for damaged, missing, or defective items with a mandatory unboxing video.

Payments

1) What if my payment was debited twice?
Auto-reversal typically occurs within 24–48 hours.

2) Payment debited but no confirmation email?
Send payment proof to orders@vanikabirmultiverse.com.

3) Are payment gateways secure?
Yes. All transactions are fully encrypted and secure.

4) What payment methods are accepted?
Major domestic and international cards and secure online payment options.

Offers, Orders & Services

1) What is the minimum order value for free gifts?
₹1919 for domestic orders.

2) Is there a first-order discount?
We do not offer discounts, but free gift offers are announced periodically.

3) What is the minimum order value?
Domestic: ₹1919
International: ₹10,000

4) How do I place a bulk order?
Email orders@vanikabirmultiverse.com

5) How can I book a reading session?
Visit www.mastervanikabir.com